Zendesk or Intercom
Tickets in one system — deals in another.
Resolve · Service desk
Resolve — support on the same accounts sales already owns
Resolve is customer service inside Salestrics — cases on the same Accounts and Contacts as Momentum CRM. Live on every plan with Quick Actions. Not Zendesk or Intercom beside HubSpot with manual customer matching.
Included on every plan · One Salestrics platform · One subscription
The stitched support stack
Sales and support rarely share one customer record.
Email to case
Forwarding rules — threads that land on the wrong account.
Slack escalations
Support asks sales for context in a DM.
Separate AI
Support bot with no view of pipeline or invoices.
Resolve on Salestrics records
Salestrics is one AI-native revenue workspace for startups — not a stitched stack.
Shared Contacts
Support cases on the same accounts Momentum owns.
Quick Actions everywhere
Modern CRUD on every plan — not gated enterprise tiers.
Sprint kanban
Service tasks inside Resolve and Momentum — not Jira beside CRM.
One subscription
Resolve Live on every plan — part of Salestrics, not a separate SKU.
What Resolve includes
- Service desk on shared Accounts and Contacts with Momentum CRM
- Quick Actions on every plan — Live across Free Forever through Scale
- Sprint kanban inside Resolve and Momentum
- Assistant cross-app intelligence on Resolve records where org allows
Explore the Salestrics platform
Resolve FAQ
Is Resolve a separate product from Salestrics?
No. Resolve is the service desk app inside Salestrics — one platform, one subscription. It shares Contacts and Accounts with Momentum CRM.
Is Resolve included on Free Forever?
Yes. Resolve is Live on every plan with Quick Actions — same Salestrics subscription as CRM and Mail.
Can Resolve replace Zendesk?
For startups that want support beside sales on one record graph, Resolve covers email-to-case, Quick Actions, and shared customer context. Enterprise support orgs may still evaluate dedicated desk depth.
Support on the same records as sales
Resolve Live on every plan — start free on Salestrics.