Zendesk or Intercom
Tickets in one system — deals in another.
Resolve · Service desk
Resolve — support on the same accounts sales already owns
Resolve is customer service inside Salestrics — cases on the same Accounts and Contacts as Momentum CRM. Resolve core on Free Forever; full desk on Resolve seats or Salestrics One. Not Zendesk or Intercom beside HubSpot with manual customer matching.
Resolve core on Free Forever · Full desk on Resolve seats or One · One Salestrics platform · One subscription
The stitched support stack
Sales and support rarely share one customer record.
Email to case
Forwarding rules — threads that land on the wrong account.
Slack escalations
Support asks sales for context in a DM.
Separate AI
Support bot with no view of pipeline or invoices.
Resolve on Salestrics records
Salestrics is one agentic CRM and revenue operating system for mid-market operators — not a stitched stack. Explore sector tracks.
Shared Contacts
Support cases on the same accounts Momentum owns.
Quick Actions everywhere
Modern CRUD on every plan — not gated enterprise tiers.
Sprint kanban
Service tasks inside Resolve and Momentum — not Jira beside CRM.
One subscription
Resolve on Free Forever, standalone Resolve seats, or Salestrics One — not a separate SKU.
What Resolve includes
- Service desk on shared Accounts and Contacts with Momentum CRM
- Quick Actions on every path — core Resolve on Free Forever, full desk on paid Resolve or One
- Sprint kanban inside Resolve and Momentum
- Assistant cross-app intelligence on Resolve records where org allows
Explore the Salestrics platform
Full platform overview → · Sector tracks → · Why Salestrics →
Resolve FAQ
Is Resolve a separate product from Salestrics?
No. Resolve is the service desk app inside Salestrics — one platform, one subscription. It shares Contacts and Accounts with Momentum CRM.
Is Resolve included on Free Forever?
Free Forever includes Resolve core within record limits. The full service desk — cases, knowledge base, and service workflows — requires Resolve seats or Salestrics One.
Can Resolve replace Zendesk?
For mid-market B2B teams that want support beside sales on one record graph, Resolve covers email-to-case, Quick Actions, and shared customer context. Enterprise support orgs may still evaluate dedicated desk depth.
Support on the same records as sales
Resolve on Free Forever or paid Resolve seats — start free on Salestrics.