Changelog #17
August 11–17, 2026
We rebuilt how Salestrics is priced and packaged. You can start free, pay per person for Momentum (CRM) or Resolve (service desk), or choose Salestrics One for one flat org price with every app included. This release also ships in-app checkout, a clearer pricing page, plan-aware app access, Support Embed, pipeline fixes, and expanded docs.
Here is what shipped between August 11 and August 17, 2026. The headline is a simpler pricing model — pick the path that matches how your team sells and supports customers. Existing workspaces keep their legacy plan names in billing; new signups use the structure below. Full comparison tables live on app.salestrics.com/pricing.
How pricing works now
We moved away from one bundled ladder where every step included the same full stack. Today you choose one of three paths:
- Free Forever — try the platform at no cost
- Standalone Momentum or Resolve — pay per person for the product line you need (Starter, Team, or Growth)
- Salestrics One — one flat monthly price for your org, with a teammate cap and every product included
Momentum and Resolve are separate per-person lines. If you run both CRM and a full service desk, you buy both — your records still stay in sync. Add-ons (Connect, Flow, Ledger, Auto, Insight SQL, and more) attach to standalone tiers. Salestrics One bundles everything; nothing extra at checkout.
Existing customers: legacy names (Intro, Startup, Launch, Runway, Scale) still map in billing — you are grandfathered. New signups and the public pricing page use Momentum, Resolve, and One.
Paid standalone and One plans include a 30-day free trial. Choose annual billing and pay for 10 months to get 12 (two months free).
Free Forever
| What you get | Limit |
|---|---|
| Price | $0 |
| Teammates | Up to 2 |
| Core apps | Momentum + Resolve core, Workspace, Mail, Assistant |
| Insight | Basic dashboards included |
| AI tokens | 500K pooled per month (org-wide) |
| Records | 500 contacts · 100 deals · 100 cases |
| Storage | 1 GB |
Need more teammates on Free Forever? Extra seats are $25/person/month on any plan.
Standalone Momentum or Resolve — per person / month
Same price whether you buy Momentum (CRM) or Resolve (service desk). Pick the line that matches your primary workflow.
| Tier | Monthly | Annual (2 mo free) | Best for |
|---|---|---|---|
| Starter | $29/person | $290/person | Solo or small team getting started |
| Team | $39/person | $390/person | Teams needing Connect, campaigns, Lead Finder |
| Growth | $49/person | $490/person | Higher limits + Orbit included |
Mailboxes: one mailbox per billable person on paid standalone tiers. Custom email domain is available on every paid plan.
What’s included by tier (platform apps)
| App | Starter | Team | Growth |
|---|---|---|---|
| Workspace, Mail, Assistant, Code, Insight dashboards | ✓ | ✓ | ✓ |
| Connect (chat + video) | Add-on | Included | Included |
| Orbit (team social feed) | Add-on | Add-on | Included |
| Resolve (full service desk) | Resolve line only | Resolve line only | Resolve line only |
| Momentum CRM | Momentum line only | Momentum line only | Momentum line only |
Momentum-only workspaces do not include the full Resolve experience (cases, knowledge base, service workflows). You need Resolve seats or Salestrics One. Free Forever includes Resolve core apps within the record limits above.
At Growth, Momentum Growth and Resolve Growth include the same platform apps (Connect from Team upward, Orbit on Growth).
Standalone add-ons — per person / month
Available on Momentum or Resolve only (all bundled on One):
| Add-on | Price | Available on | What you get |
|---|---|---|---|
| Connect | $10 | All tiers | Chat + calendar (+5 GB storage/person). Included on Team+ |
| Insight | $5 | All tiers | +10 saved reports/person (basic dashboards on every plan) |
| Insight SQL | $25 | Team, Growth | Full SQL workspace (includes dashboards — do not stack with Insight) |
| Flow | $5 | Team, Growth | Workflows & approvals |
| Ledger | $35 | Team, Growth | Invoices & finance ops |
| Orbit | $5 | Growth only | +50 partner accounts (Orbit app included on Growth) |
| Auto | $10 | All tiers | Campaigns & nurture automation |
Example: 5 people on Momentum Team = $195/mo ($39 × 5). Add Ledger for 5 people = +$175/mo ($35 × 5).
Salestrics One — flat org price
One invoice. Every product. No per-person charges within your teammate band.
| Plan | Monthly | Annual (2 mo free) | Teammates included |
|---|---|---|---|
| One Team | $499 | $4,990 | Up to 15 |
| One Growth | $1,499 | $14,990 | Up to 50 |
| One Scale | $2,999 | $29,990 | Up to 150 |
| One Enterprise | Custom | Custom | Custom |
Included on every One tier: Momentum, Resolve, Connect, Orbit, Flow, Ledger, Auto, Insight SQL, Workspace, Mail, Assistant, API access, and custom mail domain.
- One Growth+ — SSO
- One Scale — guest meeting links at scale
- One Enterprise — custom limits, optional dedicated hosting ($3,000/yr, billed separately), white-glove rollout — contact sales
When One beats standalone: for example, 20 people on Momentum Team + Resolve Team plus add-ons can exceed $1,760/mo in per-person fees alone. One Team at $499/mo (15-person cap) or One Growth at $1,499/mo (50-person cap, all products) may cost less.
AI token packs — one-time top-ups
Monthly plan pools reset each billing cycle. Bonus pack tokens roll over until you use them. Token packs are not available during a free trial.
| Pack | Tokens | One-time price |
|---|---|---|
| Micro | 1K | $0.50 |
| Starter | 10K | $0.99 |
| Plus | 100K | $1.99 |
| Pro | 1M | $5.99 |
| Boost | 5M | $29 |
| Standard | 15M | $59 |
| Growth | 40M | $129 |
| Scale | 120M | $299 |
Included monthly AI pools (examples):
- Free — 500K org pool
- Starter — 500K/person
- Team — 2M/person
- Growth — 5M/person
- One Team — 30M org
- One Growth — 100M org
- One Scale — 300M org
We removed confusing monthly AI overage billing in favor of these one-time packs.
Billing & signup
- In-app checkout — buy plans, seats, and add-ons in Admin → Billing without leaving the workspace
- Redesigned billing — Momentum, Resolve, and One tabs so you see what applies to your path
- New pricing page — journey-based layout with limits tables, FAQ, and the full add-on catalog at app.salestrics.com/pricing
- Plan limits enforced consistently — CRM records, mailboxes, API, Insight, Lead Finder, Support Embed, and related caps match what you purchased
- Bring your own email domain on every paid plan
Builds on Changelog #16, which introduced the persona selector and billing portal comparisons.
Plan access & messaging
- App launcher — apps not on your plan are hidden so teams are not clicking into upgrades by accident
- Insight — basic dashboards on every plan; the full SQL workspace requires the Insight SQL add-on or Salestrics One
Resolve (service desk)
- Support Embed — AI support widget for your website (Resolve Team and above)
- Case handling, escalations, and UI improvements across the service desk
Overview: Salestrics Resolve.
Momentum (CRM)
- Pipeline routing and forecasting fixes
- Lead display names built from first name, company, and email
- Lead Finder availability based on your plan tier
Overview: Momentum CRM.
Flow, Ledger & Insight
- Inventory editing, low-stock alerts, and location management in Flow
- Role-based access for finance users on Ledger and Insight writes
AI & dashboard
- Dashboard AI hub connected to live actions in the product
- Assistant security and usage metering improvements
- AI panels on Workspace, Auto, and Mail home screens
Overview: Salestrics Assistant.
Docs & help
Expanded guides for every major app, plans & limits, troubleshooting, and MCP on docs.salestrics.com.
Quick pick — where to start
| You want… | Start here |
|---|---|
| Try free | Free Forever — $0 |
| CRM only, 3 people | Momentum Team — $117/mo ($39 × 3) |
| Support desk only, 3 people | Resolve Team — $117/mo ($39 × 3) |
| Sales + service, ~10 people, everything | One Team — $499/mo flat |
| Orbit + Connect without One | Momentum or Resolve Growth — $49/person/mo |
See your current plan in Admin → Billing, or compare plans at app.salestrics.com/pricing.
Questions?
Get support or open Support from the app at app.salestrics.com/support. Email support@salestrics.com or browse System Status Center.