Salestrics vs Gorgias

Salestrics vs Gorgias — support desks should not float off the revenue record

Gorgias is built for e-commerce support in Shopify — sales pipeline and buyer history often live in HubSpot or Klaviyo elsewhere. Salestrics Resolve shares Accounts with Momentum CRM core on Free Forever — Live since July 10, 2026.

One Salestrics platform · Free Forever or paid paths

The stitched stack: Gorgias + CRM + marketing

What revenue teams leave when they outgrow single-purpose CRM.

Gorgias

E-commerce support — sales graph elsewhere.

Shopify + Klaviyo

Store and marketing beside the desk.

HubSpot or Pipedrive

Pipeline when support escalates to sales.

Gmail

One-off threads outside tickets.

Salestrics: one database, one subscription

CRM, mail, docs, support, collaboration, finance, and AI — not Gorgias plus Zapier plus a separate mailer.

Momentum CRM

Pipeline on the same graph as mail and docs.

Salestrics Mail

Workspace Mail on Free Forever and paid plans; custom domain on paid tiers.

Workspace

Proposals beside live opportunities.

Resolve

Resolve on shared Accounts — core on Free Forever, full desk on Resolve or One.

Salestrics vs Gorgias at a glance

Typical five-seat revenue team GTM team — illustrative monthly software spend.

Capability Gorgias + CRM + marketing Salestrics (Momentum Team)
Support desk Gorgias per ticket tier Resolve (included)
CRM Separate CRM or none Momentum CRM (included)
Email Gmail or Gorgias mail Salestrics Mail (included)
AI Gorgias AI add-on Assistant on records (included)
Typical 5-seat stack Often $300–$700+/mo 5 × Momentum Team = $195/mo

Compare full stack cost — not a single line item. Related reading on the blog →

Replace the stack — per person or flat org

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2 teammates · 500K AI tokens · 500 contacts / 100 deals / 100 cases · 1 GB

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Per-person Momentum or Resolve, or Salestrics One flat — synced with app.salestrics.com/pricing. Extra teammates on Free Forever are $25/person/mo.

Salestrics vs Gorgias FAQ

Is Salestrics a Gorgias alternative?

For B2B teams needing support on the same graph as sales — yes. High-volume Shopify storefronts may still evaluate Gorgias depth.

Does Resolve include ticketing?

Resolve core on Free Forever; full service desk on Resolve seats or Salestrics One with Quick Actions on revenue records — see /resolve for capabilities.

Where is the Zendesk comparison?

See /vs/zendesk and /vs/intercom for related support comparisons.

Related reading on the blog →

Leave the Gorgias Frankenstack

CRM, mail, docs, support, and AI on one Salestrics login — start free today.